Our design team principles
We start with discovery, not solutions
We begin by listening
We make every effort to design proactively, not reactively
We believe in incremental experimentation through iteration
We explore solutions through research, best practices and equitable, accessible design approaches
We approach our work with authentic empathy
We acknowledge each other's whole self
We can show care for others when we show care for ourselves
We acknowledge that we all work in different ways and we respect diversity in thought, approach, and execution
Good enough should not be our default
We strive to fix what is broken
We advocate for, and educate others, on design best practices
We seek to find solutions for all of humanity, not just a subset of users
We have a growth mindset that is open to constructive feedback
We achieve through imagination and iteration
We push ourselves and each other to go beyond what we think we're capable of
We know that success requires collaboration and teamwork
We use metrics to gauge impact and guide decisions